What does an outsourced hotel reception cost?

The three pricing models on the market

Anyone comparing offers will find three fundamentally different models. They are not directly comparable because they distribute risk differently.

• Fixed monthly price — predictable, regardless of call volume and occupancy. The risk of a labour-intensive season sits with the provider.
• Billing by usage — per call, per minute or per handled enquiry. Cheap in quiet months, expensive precisely when things get busy.
• Revenue share — the provider receives a share of the revenue generated. It scales with success, but makes costs unpredictable and grows with every good year.

How to recognise a fair price

• The monthly amount is stated openly on the website, not only after a sales call.
• The setup fee is quantified — or there simply isn't one.
• The scope is itemised rather than described as a “bespoke package”.
• There is no share of your property's revenue.
• The minimum term is stated. At RevenueRise Front it is 12 months.